Need help? Call Us: +91 8683898080
Return Policy
At KIP, we aim to provide the highest quality eBooks and services to our customers. Since eBooks are digital products, we offer the following return policy:
1. No Returns or Refunds for Digital Products
Once an eBook has been purchased and downloaded, it cannot be returned or refunded. We encourage you to carefully review the product details, including the description, format, and previews before making a purchase.
2. Defective or Incorrect eBooks
If you receive a defective eBook or the eBook you downloaded is not as described, please contact us within 7 days of purchase. We will review your case and, if necessary, provide you with a replacement eBook of the correct version or a full refund.
Replacement : You will receive the replacement within 7 working days
Refund : Once your return is approved, we will process a refund to your original payment method. Your amount will be credited within 7-10 working days to your original payment method.
3. Technical Issues
If you encounter technical issues when accessing or downloading your eBook, please reach out to our support team at [your-support-email]. We will assist you in resolving any issues as quickly as possible. For any query email us sales@kipfinancial.com
4. Contact Information
For any return-related inquiries or if you experience issues with your eBook purchase, please contact us at:
- Email: sales@kipfinancial.com
- Phone: +91 8683898080, +91 7404855514
By purchasing eBooks from KIP, you acknowledge that you have read and agree to this return policy.